Submit a Support Ticket

For technical support issues and queries, our team is on hand to help.

We can often support remotely and get your production back up and running promptly.

Fill in the contact form and we’ll aim to get back to you within 24 hours.

Submit a Support Ticket

*Our specialists typically respond within one working day.
Please enter the serial number of your machine. This will be on the serial plate affixed to the side of your laser system.
Company Address

Frequently Asked Questions

Yes, where there’s no local supplier, our HQ team handles demos, install and support.

Absolutely. Send parts or drawings and we’ll run sample marking with UV or MOPA fiber as appropriate.

Quoted by application. We offer modular, upgradeable systems with long warranties (up to 10 years in the UK).