Reacton Fire Suppression - Case Study

Case Studies

REACTON FIRE

The Customer

Reacton Fire Suppression, a world-leading automated fire suppression provider, value traceability as a crucial part of the safety of their product.
So they invested in Lotus machines to provide fast, permanent, durable serial number and logo marking on their metal components.
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CHELMSFORD, UK: If you’re making components that save lives, traceability is one of the most crucial things.

Which is why Reacton – the world’s leading automated fire suppression provider – use a Lotus Meta-C and a Lotus µMeta to engrave every component they produce.

That code links back to a work order where Jon Birch, Manufacturing Technical Manager, can even see where the metal was mined that made that specific component.

But it’s not all life-and-death seriousness – Reacton’s brand carries a lot of weight, and it’s important people know they’re getting a Reacton certified part. So, the Lotus Meta-C was put to work engraving a flawless rendition of their logo – including the red colouring!

“I work very closely with Joseph at Lotus Laser to get our branding exactly perfect.”

Reacton also needed a solution that was fast. The serialization couldn’t be a bottleneck in their production process – the traceability had to be permanent, precise, and punctual. Luckily, the Meta-C makes short work of metal engraving:

“This takes one minute to laser twenty nozzles. We can brand up to three thousands nozzles a day…and every single one looks exactly identical.”

So why did Jon Birch choose Lotus Laser for traceability? It wasn’t just the power and speed of the laser systems. It was the confidence he had he’d be supported for years.

“Lotus’ after-sale service is well known for being exceptional.

Everything I’ve ever needed, I just call.”

And he knew it would go the distance.

“In the three years I’ve been using this laser, we’ve not had a single breakdown.”

Reacton Fire Suppression currently protects ~$5 billion worth of assets around the world. Traceability for these kinds of systems cannot cut corners. That’s why they equipped themselves with two Lotus Meta engraving systems.

You can find out more about Reacton Fire Suppression here: https://www.reactonfire.com/

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Reacton Fire Lotus Laser engraved component
A steel component marked with colour on a Lotus Meta-C Fiber

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8

International Distributors

+2000

Systems Installed

26

Years Manufacturing 

100%

UK Made